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Website about It Outsourcing - Software Development portal. Other useful information: Computer Economics: IT metrics and best practices for the strategic and financial management of information systems. Focus on IT spending, IT staffing, IT security, and IT cost management.
How much IT work is really being outsourced? Is the trend increasing, or are organizations beginning to bring more outsourcing work back in-house? What percent of their IT budget do organizations spend on outside service providers? Are they satisfied with their outsourcing experiences? How much outsourcing work is performed offshore?
This publication includes a detailed analysis for 11 categories of outsourcing in the US and Canada:
Data center operations outsourcing
Help desk outsourcing
Desktop support outsourcing
Software development outsourcing
Application maintenance outsourcing
Database administration outsourcing
Website or e-commerce systems outsourcing
Data network operations outsourcing
Voice network operations outsourcing
Disaster recovery services outsourcing
IT security outsourcing
We first report several overall metrics that present the current state of IT outsourcing:
The overall priority of outsourcing versus "back-sourcing" (bringing outsourced work back in-house) by organization size
The percentage of organizations that use outside service providers for each of the 11 categories of outsourcing, all sectors
The percentage of work outsourced for each of the 11 categories of information technology outsourcing, all sectors
Change in the level of outsourcing for each of the 11 categories of information technology outsourcing, all sectors
Customer satisfaction with outsourcing each of the 11 categories of outsourcing: the percentage of organizations where outsourcing has met, has not met, or has exceeded expectations
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Frameworks: Struts, Hibernate, JPA, iBATIS, JBoss AOP, Spring, JSF, AJAX, GWT, YUI, Flex/Flash, JUnit, and Jakarta common libraries.
Integration: Web Services on Axis and WebMethods; as well as the Web Service Standards such as SOAP, WSDL and UDDI.
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IT Outsourcing Trends: Outsourcing Statistics For 11 IT Functions - How much IT work is really being outsourced? Is the trend increasing, or are organizations beginning to bring more outsourcing work back in-house? What percent of their IT budget do organizations spend on outside service providers? Are they satisfied with their outsourcing experiences? How much outsourcing work is performed offshore?
This publication includes a detailed analysis for 11 categories of outsourcing in the US and Canada:
Data center operations outsourcing
Help desk outsourcing
Desktop support outsourcing
Software development outsourcing
Application maintenance outsourcing
IT Outsourcing Trends: Outsourcing Statistics for 11 IT Functions
May 11, 2009
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IT Outsourcing Trends: Outsourcing Statistics for 11 IT Functions
August, 2008
To answer these and other questions, Computer Economics each year publishes a special study, "IT Outsourcing Trends," as Chapter 6 of its annual IT spending and staffing study.
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